Capture More Leads. Create More Opportunities.
SunStar helps businesses capture new inquiries from calls, websites, chat and other lead sources, collect the information you need, and connect each opportunity to smart follow-up and automated next steps.
Your Next Lead Can Come From Anywhere. Be Ready to Capture It.
New opportunities do not always arrive through the same channel. SunStar can help capture inquiries from the places customers already use to reach your business and move that information into a connected follow-up process.
Phone Calls
Capture caller information and the reason for the inquiry so an opportunity does not disappear just because your team is busy.
Website Visitors
Turn website interest into a real lead with forms, booking paths and connected actions designed around your business.
Web Chat
Give visitors another way to ask questions, share what they need and move toward the appropriate next step.
Forms & Inquiries
Capture information from contact forms, quote requests and other inquiries so each lead can enter the right follow-up process.
Capture the Lead. Then Keep It Moving.
Lead capture is only useful when the information goes somewhere. SunStar can connect each new inquiry to the communication, alerts and workflows that help your business take the next step.
A connected lead capture system helps your business collect the information, respond faster and keep new opportunities moving.
BUILD YOUR LEAD CAPTURE SYSTEM →Capture the Lead. Keep the Momentum Going.
A lead is most valuable when your business knows who they are, what they need and what should happen next. SunStar can connect those steps into one organized process.
Inquiry Comes In
A customer reaches your business through a call, website, chat, form or another lead source.
Information Captured
Collect the contact information and details your business needs to understand the inquiry.
Lead Qualified
Use the information collected to help determine the appropriate next step for that opportunity.
Follow-Up Starts
Trigger text, email or another workflow while the customer's interest is still fresh.
Business Notified
Keep the appropriate person informed so your team knows which opportunities may need attention.
Don't Just Capture a Name. Capture What Matters.
The information you collect can be structured around your business so your team receives useful context instead of another incomplete lead notification.
SunStar helps connect the first inquiry to the information, communication and workflow your business needs to keep the opportunity moving.
BUILD YOUR LEAD FLOW →A New Lead Shouldn't Sit Waiting. Start the Follow-Up Faster.
When someone reaches out to your business, they are already showing interest. SunStar can help trigger the right communication and internal alerts so the opportunity keeps moving even when your team is busy.
The Inquiry Arrives. The Next Step Can Start Immediately.
Instead of waiting for someone to notice a form submission or remember to send a message, your lead process can begin as soon as the inquiry enters the system.
Automated Text Follow-Up
Send an appropriate text message after a new inquiry so the customer knows their interest has been received.
Email Follow-Up
Use email when your process calls for more information, instructions or another customer touchpoint.
Internal Alerts
Notify the right person when a new opportunity needs a personal response or another business action.
Continued Follow-Up
Build additional communication into the workflow when one message is not enough to move the opportunity forward.
Appointment Next Step
When appropriate, guide the lead toward scheduling a call, consultation or service appointment.
Human Handoff
Automation handles routine communication while your team steps in when a real conversation is needed.
The goal is not to automate every conversation. It is to remove unnecessary delays and make sure good opportunities reach the right next step.
Different Ways to Reach You. One Place to Keep Leads Moving.
Calls, website visitors, chat conversations and forms can all create opportunities. SunStar can connect those entry points to a coordinated lead process so information is captured and the appropriate next step can begin.
AI Voice
Capture caller information, needs and important details during the conversation.
Web Chat
Turn website conversations into usable lead information and connected next steps.
Website Forms
Capture quote requests, contact inquiries and other visitor information directly from your website.
Appointment Booking
Give qualified leads a clear path toward scheduling when an appointment is the right next action.
Capture the Opportunity. Connect What Happens Next.
Once the lead enters your system, SunStar can help organize the information and connect it to follow-up, notifications, scheduling and other workflows built around your business.
With YAIVA configured for your business, Jessica can talk with callers, collect their contact information and needs, answer approved business questions and help move the caller toward the appropriate next step.
Not Every Lead Is the Same. Your Lead Process Should Know the Difference.
Every business has different customers, services and sales steps. SunStar can structure your lead capture and follow-up around the information your team needs and the way your business actually handles new opportunities.
Capture the Right Details
Collect the information that matters to your business instead of relying on a generic name, email and phone number for every type of inquiry.
Qualify the Opportunity
Use customer answers, service needs and other information to help determine which next step makes sense for the inquiry.
Route to the Right Person
Different leads may need different people. Notifications and workflows can help direct opportunities toward the appropriate person or process.
Choose the Next Step
A lead might need a phone call, appointment, estimate, email, text message or another action based on your sales process.
Build the Workflow Around How You Actually Sell.
SunStar can configure the lead process around your business rules so the information collected helps determine what should happen next instead of sending every inquiry through the exact same path.
Your lead system shouldn't be either. CUSTOM-BUILT BY SUNSTAR
We build the lead capture process around your business goals, customer journey and sales workflow — not the other way around.
BUILD MY LEAD SYSTEM →Don't Just Generate Interest. Be Ready When It Arrives.
SunStar can build a custom lead capture system that helps your business collect the right information, respond faster, connect follow-up and move new opportunities toward the appropriate next step.